Privacy Policy

Thank you for visiting the Sprague Operating Resources LLC ("Sprague") website.  Like all online resources, we recognize that visitors to this website are concerned about their privacy. 

When visiting this Site Sprague, via third party vendors, automatically collects and stores the following information about your visit:

  • The Internet Protocol address and domain name of your Internet service provider. The Internet Protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer, which can be used to direct Internet traffic to you;
  • The type of browser and operating system you used;
  • The date and time you visited this Site;
  • The time you spent on the Site;
  • The web pages or services you accessed at this Site;
  • The time you spent on the web pages; and
  • The URL or website address of the website you visited prior to coming to this Site and from which any web page on this Site was linked.

 

This information is used to improve this Site’s content and to help Sprague understand how people are using this Site. This information is collected for statistical analysis, to determine what information is of most and of least interest to our visitors, and to identify system performance or problem areas. Sprague does not sell or distribute the information collected from this Site for commercial marketing purposes.

If during your visit to this Site you contact Sprague directly through the Site or via email, your email address and the contents of your email will be collected. The information collected is not limited to text characters and may include audio, video, and graphic information formats you send us. Your email address and the information contained in your email will be used to respond to you, to address issues you identify, to further improve this website, or to forward your email to Sprague personnel for appropriate action. Sprague does not sell or distribute your email address for commercial marketing purposes.

"Personal information" is information about an individual (e.g. an individual's name, address, and phone number).  A domain name or Internet Protocol address is not considered personal information.  Sprague does not collect any unique information about you (such as your name, email address, etc.) except when you specifically and knowingly provide such information.  Sprague does not knowingly collect personal information from children.  People are cautioned that the collection of personal information provided by any individual in an email will be treated the same as information given by an adult.  Sprague encourages parents and teachers to be involved in children's Internet activities and guide the children whenever children are asked to provide personal information online.

Information collected through this website, personal or otherwise, may, if not protected by federal or State law, be subject to disclosure pursuant to law or court order.  Additionally, Sprague may disclose personal information to federal or State law enforcement authorities to enforce its rights against unauthorized access or attempted unauthorized access to Sprague's information.

Sprague limits employee access to personally identifiable information from this website to only those employees who need access to perform a specific job.  Security measures have been integrated into the design, implementation, and day-to-day operations of this Site as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.

This Site is designed to become your personalized access to Sprague, where you decide what information is important to you, and create your own unique Sprague experience.  This ability to customize this Site is achieved through the use of cookies, which are simple text files stored by your web browser that provide a method of distinguishing among visitors to websites.  Cookies created on the device you use to access this Site do not contain personally identifiable information and do not compromise your privacy or security. We use the cookie feature to store a randomly generated identifying tag on the device you use to access this Site.  The use of cookies is a standard practice among Internet websites. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent.  Be aware, however, that some parts of the Sprague Site may not function properly if you refuse cookies.

In order to provide visitors with certain information, this Site may provide links to websites of other organizations.  A link does not constitute an endorsement of the content, viewpoint, accuracy, opinions, policies, products, services, or accessibility of that website. Once you link to another website from this website, you are subject to the terms and conditions of that website, including, but not limited to, its privacy policy.

For questions regarding this Privacy policy please contact customercare@spragueenergy.com